Privacy policy

## Privacy Policy

At Novellehop, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from novellehop.shop.

## Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

* Name
* Billing and shipping address
* Email address
* Phone number (if provided)
* Payment information
* Order details
* Website usage information

## How We Use Your Information

We use your information to:

* Process and fulfill your orders
* Provide customer support
* Send order updates and important notifications
* Improve our products and services
* Prevent fraudulent transactions

## Payment Security

All payments are processed through secure third-party payment providers. We do not store or have access to your complete payment card information.

## Sharing Your Information

We may share necessary information with trusted service providers, including:

* Payment processors
* Shipping carriers
* Website service providers

These providers only receive information necessary to perform their services.

We do not sell, rent, or trade your personal information to third parties.

## Cookies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and provide a better shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

## Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

## Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

Email:
[gwennethfricano34@outlook.com](mailto:gwennethfricano34@outlook.com)

## Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Last updated: August 2026