Shipping policy

## Shipping Policy

Thank you for shopping with Novellehop.

We are committed to providing a reliable and transparent shipping experience.

## Order Processing Time

Orders are typically processed within 3-7 business days after payment confirmation.

During holidays, promotional events, or peak seasons, processing times may be slightly longer.

## Shipping Time

Estimated delivery time:

**20-40 business days**

Delivery times may vary depending on:

* Destination country
* Customs processing
* Carrier delays
* Weather conditions
* Other unforeseen circumstances

## Tracking Information

Once your order has been shipped, tracking information will be provided when available.

Please allow several days for tracking information to update after shipment.

## Customs and Import Duties

Customers are responsible for any customs fees, import duties, or taxes required by their local government.

## Lost or Delayed Packages

While we work with reliable shipping partners, delivery delays may occasionally occur beyond our control.

If your package has not arrived within the expected delivery period, please contact us:

Email:
[gwennethfricano34@outlook.com](mailto:gwennethfricano34@outlook.com)

We will assist you in checking the shipment status.